Tech Mahindra has chosen Nigeria as the company's headquarters in Africa in a bid to scale up its BPO operations on the continent. Tech Mahindra has made the decision on the eve of its second year of successful operations in Nigeria.
The company has over the past two years partnered with leading telecom operators in Nigeria like MTN and Multilinks. It recently won the prestigious Bharti Airtel Africa deal for setting up Airtel's BPO operations in seven countries.
Sujit Baksi, President, Corporate Affairs and Business Services Group, Tech Mahindra, said, "We are extremely excited to be a part of the growing market of Africa. We have already helped our customers in Africa reduce their operating costs and generate new revenue streams."
"Tech Mahindra has recruited over thousand local employees in Nigeria and it is our strategy to nurture local talent for effectively executing our BPO operations. Over a period of two years, we plan to reduce the expat headcount considerably and develop the workforce locally to run the operations. Tech Mahindra has now joined the league of Indian IT companies with significant headcount in the region," he added.
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