Avaya unveils Business Roadmap with Nortel

Avaya has unveiled its vision for the future of communications and a roadmap that integrates products and services from the recently acquired Nortel Enterprise Solutions (NES) to create a new standard for business communications.

Avaya’s vision is based on open standards, communications-enabled business systems and effective, contextual, real-time communications.  Using Session Initiation Protocol (SIP) organizations, large to small, can make smooth transitions to new capabilities at their own pace while protecting existing communications investments. Avaya’s communications-enabled business systems streamline business processes by injecting real-time communications where they can provide value. Users are able to be more effective by having access to information based on the context of the task at hand.

“The integrated roadmap we are outlining today supports Avaya’s commitment to providing customers with the advanced communications capabilities they need to manage and grow their organizations,” said Alan Baratz, Senior Vice-President & President, Global Communications Solutions, Avaya. “In developing the portfolio, our guiding principle was to deliver the most compelling and cost-effective systems and services to customers and partners.” 

The new roadmap builds on the existing Avaya portfolio with capabilities integrated from Nortel Enterprise Solutions. The roadmap highlights include Unified Communications, Contact Centre, Small and Medium Enterprise (SME) Communications and Data Product.